Privacy Policy

Phoenix Phos (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and protect your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect personal information directly from you when you:

• Visit our website (phoenixphos.com.au).

• Download resources such as The SMB Workflow Simplification Checklist.

• Submit forms (e.g. to book a Workflow Audit, request a consultation, or contact us).

• Subscribe to our newsletters or communications.

• Engage us for professional services.

The information we may collect includes:

• Name

• Company name

• Job title/role

• Email address

• Phone number (if provided)

• Any other details you choose to share with us

We may also collect limited non‑personal information via our website, such as browser type, referring site, and general analytics data (e.g. via Google Analytics or LinkedIn Insight Tag).

2. How We Use Your Information

We use your information for purposes including:

• Sending you the resources you requested (e.g. guides, checklists).

• Communicating about services, events, or updates relevant to SMB workflow automation and digital transformation.

• Delivering consulting, implementation, or support services you engage us for.

• Improving our website, content, and marketing campaigns.

• Complying with legal obligations.

We will never sell or rent your personal information to third parties.

3. Disclosure of Information

We may share your personal information only:

• With trusted service providers who help us deliver emails, host data, or run analytics (e.g. web hosting, CRM, scheduling, marketing platforms).

• Where required by law or legal obligations.

All third‑party providers we work with are required to protect your information and use it only for agreed purposes.

4. Data Security

We take reasonable physical, electronic, and managerial measures to protect your personal data from misuse, loss, unauthorised access, modification, or disclosure.

If data is stored in systems hosted outside Australia (e.g. cloud applications), we take steps to ensure it is managed in accordance with Australian privacy standards.

5. Your Rights & Access

You have the right to:

• Access the personal information we hold about you.

• Request correction if information is inaccurate or outdated.

• Opt out of marketing communications at any time via the “unsubscribe” link in emails.

• Withdraw consent and request deletion of your personal data.

To exercise your rights, email us at contact@phoenixphos.com.au.

6. Cookies & Tracking

Our website may use cookies and tracking tools (e.g. Google Analytics, LinkedIn Insight Tag) to understand visitor behaviour and improve user experience.

Cookies do not personally identify you, but you can disable them in your browser settings if you prefer.

7. Changes to This Policy

We may update this policy from time to time. The latest version will always be available at phoenixphos.com.au/privacy-policy.